Newcomers

The Newcomers' Guide tells you how to get a Social Insurance Number (SIN), register for the Medical Services Plan (MSP), open a bank account, get a driver's license, find housing, look for a job and much more!

Handouts and videos about COVID-19 from the BC Centre for Disease Control in multiple languages, including Chinese and Farsi.

The BC Provincial Nominee Program offers three ways to become a permanent resident in B.C: Skills Immigration, Express Entry BC, and Entrepreneur Immigration. Each pathway contains different categories you can apply under, depending on your National Occupational Classification skill level, job, or international student status.

The BC Refugee Hub is easy to navigate and browse, filled with a variety of information on programs, services and publications related to refugees in British Columbia. The aim is to be a one-stop hub for all information and resources available to better support refugees residing in BC. Created by ISSofBC in partnership with the Provincial Government of British Columbia.

Career Paths for Skilled Immigrants program helps professionals use their skills, training, and foreign qualifications for work in B.C. It also offers financial help to pay for professional training or licenses, job-related language training, assessment of credentials and experience, career planning and coaching, and more.

This is the only official study guide for the Canadian citizenship test.

Discover Canada Study Guide [pdf]  *Hard copies are also available in the library.

How much do you know about your Government? Answers compiled by West Vancouver Memorial Library (based on West Vancouver residence) to the questions on pages 34-35.

Other Study Questions Answers compiled by West Vancouver Memorial Library to the questions on page 53.

Visit the Government of Canada page where you can also read the study guide online, listen to notable Canadians read it, download it as an ebook, or order a copy.

The Government of Canada's webpages explaining the eligibility to become a Canadian citizen, application process, and the information on citizenship test and interview.

The Government of Canada's webpage explaining various options to immigrate to Canada: Express Entry, Provincial nominees, Family sponsorship, Health-care workers permanent residence pathway, Temporary resident to permanent resident pathway, etc.

The official Refugees and Asylum page is a portal of information for both refugees and those looking to help out. Find out how to come to Canada as a refugee, sponsor a refugee and find refugee services in Canada as well as the information on Canada's response to the situation in Afghanistan and helping Syrian refugees.

Impact North Shore (formerly the North Shore Multicultural Society) provides services to help newcomers settle and succeed in the North Shore communities. Their services and programs include: Settlement, Employment, English Language Learning, Settlement Workers in Schools, and Community Connections.

This non-profit organization has been offering support and settlement services to immigrants and refugees in BC since 1972. Their website is a key starting point for finding information both for immigrants and refugees. Their programs and services include:

• Get Settled - Newcomer services providing support while you and your family adapt to your new life in Canada
• Learn English - Free English classes for newcomers (LINC) and LCC (ISS Laguage & Career College of BC)
• Find Work - ISS's decade-long experience with newcomer job seekers and the variety of quality employment services will help you find success
• Explorer Entrepreneurship - Entrepreneurship programs for newcomers

MOSAIC is one of the largest settlement non-profit organizations in Canada. They serve immigrant, refugee, migrant and mainstream communities in Greater Vancouver and the Fraser Valley as well as throughout the province of BC and overseas via online programs. The programs they offer include:

• Employment Services
• Settlement Services for families, youth, women, refugees, migrant workers, international students, LGBT, and seniors
• Language Services
• Intercultural Competency Training
• Counselling Services
• Interpretation & Translation

Maintained by Mosaic, this is a searchable database of free programs and services to help refugees and their families settle in their new homes and communities . Search by topic (children, seniors, etc.), date, location, or agency.

A community based charitable organization in Surrey, BC that primarily serves refugees and new immigrant families, helping them integrate and settle into their new lives. Provides food assistance and advocates self-reliance through its Food Bank and the ASPIRE Community Services program. Youth support and senior program are also available.

Newcomers should visit this site to learn more about the services and programs public libraries offer recent immigrants. The "Settlement Information for New Comers" section provides all kinds of information to help you settle and build connections to your new community such as:

• Immigrant Programs and Services
• Settling in BC: Questions and Answers - Q&A to help new immigrants before or after their arrival in BC. The topics include: daily life, driving & transportation, education & child care, employment, health, housing & setting up, immigration & citizenship, money & banking, and the legal system
• English Language Learning Materials
• Useful Immigrant Settlement Guides and Websites - The topics include: settlement, employment, language learning, education, health, refugee supports, newcomer LGBTQ2S+, and BC's First Nations & Indigenous Peoples.
• Skilled Immigrant InfoCentre (SIIC) - SIIC is located in the central branch of Vancouver Public Library and provides useful information to help you find meaningful employment in BC.
• Immigrant Demographics by Community

Richmond Public Library has created a practice test consisting of over 100 multiple choice questions (with answers) derived from the book Discover Canada, on which the test is based.

A flowchart of the process to claim status as a Convention Refugee or a Person in Need of Protection. The flowchart shows 2 timelines for refugee claimants in Canada: a refugee claim at a Port of Entry with CBSA and inside of Canada with IRCC.

New to Canada? Find out how to get accredited in your field. Check out the Employment Guides for detailed information by occupation.

The Skilled Immigrant InfoCentre is an online and in-person centre that helps immigrants to find the information they need to explore careers and begin their job search. All of the InfoCentre’s services and resources are no cost and offered by the staff at Vancouver Public Library (VPL).

This workbook by the Government of Canada will help you improve your vocabulary and learn new words commonly used in the Canadian workplace. It includes 24 lessons with a variety of exercises.