604.925.7400 | firstname.lastname@example.org
Whether you have a question, need a recommendation, or want help using your device, we are here to provide assistance. Our hours are 10 a.m. – 5:30 p.m. on Wednesdays, Fridays, and Saturdays and 10 a.m. – 7:30 p.m. on Tuesdays and Thursdays.
Frequently Asked Questions
If you can come to the Library, visit the Account Services Desk. Please bring with you a piece of photo ID and proof of address. For children under the age of 12, a parent or guardian’s signature is necessary. You can also sign up for a WVML card online.
You may have up to 50 items checked out at any given time. For more about loan periods and renewing and returning items, click here.
For device help, you can call us at 604.925.7400 or email email@example.com. We also offer Device Clinics via Zoom or over the phone.
You can suggest a purchase online or at the Information Desk in the Library.
The Library has public computers, printers, a multimedia studio, and more. We lend video tablets, ereaders, Virtual and Augmented Reality kits, Raspberry Pi kits, and more. To learn more about what we are currently offering for borrowing or in-Library use, visit our Computers & Technology page.
Everyone can enjoy our collections, computers, programs, and physical spaces. We also bring materials to patrons who are unable to travel to the Library. Learn more on our Accessibility & Assistive Services page.