We are currently experiencing some issues with Bibliocommons, our online catalogue. Staff can help you place holds, check your account, and look up items: 604-925-7400.

Loading... See Hours
Give
West Vancouver Memorial Library
 Go to site search
MENUMENU
  • Home
  • Books & Media
        • Catalogue
        • New Books, DVDs, & More
        • Ebooks & Audiobooks
        • We Recommend
        • World Languages
        • Magazines & Newspapers
        • Music & Video Online
        • Suggest a Purchase
        • Featured Collections

          • North Shore Authors Collection
          • Health + Wellness Collection
          • For Book Clubs
          • Orchestra Collection
          • West Vancouver Collection
          • Permanent Art Collection
  • Events & Programs
        • Events Calendar
          • See All Events
          • For Adults
          • For Kids
          • For Early Years
        • About Our Programs
          • Art Gallery
          • Music
          • English Language Learning
          • Technology
          • Climate Future
          • Honouring Reconciliation
          • Shared Journeys
          • Remembrance
  • Research & Learn
    • Databases & Online Resources
    • Recommended Resources by Topic
      • COVID-19
      • Anti-racism
      • Newcomers
      • Protests in Iran
      • Seniors
      • Ukraine Crisis
      • See All / Search Resources
    • Online Courses
  • Kids & Teens
    • Books & More
    • Storytimes
    • Kids’ Programs
    • For Teens
    • For Educators
    • Supporting West Vancouver Students & Educators
    • Booktopia
      • School Events
      • Public Events
  • Using the Library
    • COVID-19 Service Updates
    • Ask Us / FAQ
    • Get a Library Card
    • How to Borrow
    • Interlibrary Loans
    • Location & Hours
    • Accessible Services
    • Public Spaces & Room Rentals
    • Computers & Technology
    • Exam Invigilation
    • Donate Materials
HomeUsing the LibraryAsk Us / Frequently Asked Questions

Ask Us / Frequently Asked Questions

  • Using the Library
    • COVID-19 Service Updates
    • Ask Us / Frequently Asked Questions
    • Get a Library Card
    • How to Borrow
    • Interlibrary Loans
    • Location & Hours
    • Accessible Services
    • Public Spaces & Room Rentals
    • Computers & Technology
    • Exam Invigilation
    • Donate Materials
 Jump to FAQ

Ask us about...

Library cards and accounts: 604.925.7404 | circulation@westvanlibrary.ca
Information and recommendations: 604.925.7403 | info@westvanlibrary.ca
Technology: 604.925.7405 | tech@westvanlibrary.ca
Youth Services: 604.925.7408 | youth@westvanlibrary.ca

Whether you have a question, need a recommendation, or want help using your device, we are here to provide assistance. 

Frequently Asked Questions

How do I get a Library card?

If you can come to the Library, visit the Help Desk. Please bring with you a piece of photo ID and proof of address. For children under the age of 12, a parent or guardian’s signature is necessary. You can also sign up for a WVML card online.

What are the limits on borrowing materials?

You may have up to 50 items checked out at any given time. For more about loan periods and renewing and returning items, click here.

How do I check out ebooks and audiobooks?

Check out and download ebooks and audiobooks from OverDrive/Library2Go. Learn more about ebooks and audiobooks here.

How do I get an ebook on my tablet or ereader?

For device help, you can call us at 604.925.7405 or email tech@westvanlibrary.ca. We also offer Device Clinics via Zoom or over the phone.

How do I search for books and materials in other languages?

Read in languages other than English and view films from around the world here or search the catalogue.

How can I ask you to order a book (or other material) you don't have?

You can suggest a purchase online or at the Help Desk in the Library.

What technologies are available to borrow or use in the Library?

The Library has public computers, printers, a multimedia studio, and more. We lend video tablets, ereaders, Virtual and Augmented Reality kits, Raspberry Pi kits, and more. To learn more about what we are currently offering for borrowing or in-Library use, visit our Computers & Technology page.

What services do you offer for people with disabilities?

Everyone can enjoy our collections, computers, programs, and physical spaces. We also bring materials to patrons who are unable to travel to the Library. Learn more on our Accessible Services page.

What online resources do I have access to through the Library?

The Library has subscribed to several online encyclopedias, journal indexes, and other reference resources on your behalf. You can browse recommended resources by topic or search for a specific database. Visit our Online Courses page for more information on Lynda, Mango Languages and more.

UI / Icons / Top
West Vancouver Memorial Library

Site Search

 Go to catalogue search
MENUMENU
  • Books & Media
  • Catalogue
  • New Books, DVDs, & More
  • Ebooks & Audiobooks
  • We Recommend
  • World Languages
  • Magazines & Newspapers
  • Music & Video Online
  • Suggest a Purchase
  • Featured Collections
    • North Shore Authors Collection
    • Health + Wellness Collection
    • For Book Clubs
    • Orchestra Collection
    • West Vancouver Collection
    • Permanent Art Collection
MENUMENU
  • Events & Programs
  • Events Calendar
    • See All Events
    • For Adults
    • For Kids
    • For Early Years
  • About Our Programs
    • Art Gallery
    • Music
    • English Language Learning
    • Technology
    • Climate Future
    • Honouring Reconciliation
    • Shared Journeys
    • Remembrance
MENUMENU
  • Research & Learn
  • Databases & Online Resources
  • Online Courses
  • Recommended Resources by Topic
MENUMENU
  • Kids & Teens
  • Books & More
  • Storytimes
  • Kids’ Programs
  • For Teens
  • For Educators
  • Supporting West Vancouver Students & Educators
MENUMENU
  • Using the Library
  • COVID-19 Service Updates
  • Ask Us / Frequently Asked Questions
  • Get a Library Card
  • How to Borrow
  • Interlibrary Loans
  • Location & Hours
  • Accessible Services
  • Public Spaces & Room Rentals
  • Computers & Technology
  • Exam Invigilation
  • Donate Materials

West Vancouver Memorial Library

1950 Marine Drive
West Vancouver, BC
V7V 1J8

  •  604.925.7400
  •  Contact Us
  •  Google Map
MENUMENU
  • About
  • Policies
  • Plans & Reports
  • Library Board
  • Careers & Volunteering
  • History & Future
  • Friends of the Library
MENUMENU
  • WVML Foundation
  • Who We Are
  • Ways to Give
  • Donor Recognition
  • Events
  • Recent Projects and Sustained Funding
  • Contact the Foundation
  • News
MENUMENU
  • News
  • In the News
  • Media Releases

Sign up for our What's on at Your Library Newsletter

Subscribe to our monthly e-newsletter.
This is required.

Past issues

Sign up for the What to Read Next newsletter

Facebook-f Twitter Instagram Youtube

Privacy policy

Site by Affinity Bridge

© 2020 West Vancouver Memorial Library