The Civil Resolution Tribunal (CRT) is Canada’s first online tribunal, located in British Columbia. It is one of the first examples in the world of online dispute resolution that’s being incorporated into the public justice system. The CRT has jurisdiction over small claims and strata property (condominium) disputes, certain motor vehicle accident disputes, as well as disputes under the Societies Act and the Co-operative Association Act.
The CRT provides the public with online access to interactive information pathways, tools, and a variety of dispute resolution methods including negotiation, facilitation and, if necessary, adjudication. For those who are unable or unwilling to use technology to resolve their dispute, the tribunal provides paper-based or telephone-based services.