Accessible Services & Home Delivery
Our friendly staff is here to help you find materials in your preferred format, and can even bring the Library to you!
To learn more about Accessible Services, please call us at 604.925.7437. You can also email us at [email protected].
Home Delivery
If you are a West Vancouver resident and have a visual, cognitive, or physical challenge, you may be eligible for home delivery or special materials through Accessible Services.
We define a mobility challenge as having an illness, injury, or disability that prevents a person from leaving their home or visiting the Library for three months or more. Home delivery service is for West Vancouver residents only.
We will bring materials to your home, or we can help arrange for a friend or family member to pick up items for you from the Library. We also make regular visits to care facilities and seniors’ residences in West Vancouver.
Please fill out the form below or visit us at the Library to join this service.
A print disability is one that prevents or inhibits a person from reading conventional print. It can be the result of:
- a learning disability, such as a perceptual impairment
- a physical disability, such as the inability to hold or manipulate a book
- a visual disability, such as an impairment of sight or the inability to focus or move one’s eyes
Our Talking Book collection is available to any patrons with a print disability.
The information on this form is collected under the authority of Sections 26(c) and 27(1)(c) of the Freedom of Information and Protection of Privacy Act to help us assess and respond to your enquiry. Questions about the collection of information can be directed to the Library’s Privacy Officer at 604-925-7443.
Special Materials
The Library’s Accessible Services offers materials through national organizations CELA and NNELS.
As a member library of CELA, we provide eligible patrons with access to a growing collection of over 500,000 books, magazines, and newspapers in audio, e-text, and braille.
• Enjoy a full range of subjects, genres, classics, and award winners
• Select from favourites for kids, teens, and adults
• Download books or receive home delivery by mail.
Access to the collection is offered in a number of ways:
• Download books to your computer or mobile device
• Download books to a DAISY player over a wireless connection without using a computer
• Receive audio CDs, Braille, or described movies through your local branch or by mail directly to your home.
The National Network for Equitable Library Service (NNELS) makes books in accessible formats available to readers who have print disabilities.
Through NNELS, you can access to thousands of titles in PDF, Daisy, MP3, EPUB, and e-text formats. If you are registered with our Accessible Services, you can access materials by signing up for an account with your library card.
- No waiting time! Search and download titles from the comfort of your home
- Listen to audiobooks on your computer or transfer to a portable player
- Can't find a title you are looking for? Request an audiobook to be made for you.
* We define a mobility challenge as having an illness, injury, or disability that prevents a person from leaving their home or visiting the Library for three months or more. Home delivery service is for West Vancouver residents only.
A print disability is one that prevents or inhibits a person from reading conventional print. It can be the result of:
- a learning disability, such as a perceptual impairment
- a physical disability, such as the inability to hold or manipulate a book
- a visual disability, such as an impairment of sight or the inability to focus or move one’s eyes
Our Talking Book collection is available to any patrons with a print disability.