How to Borrow

Borrowing privileges are granted to those with West Vancouver Memorial Library cards. You may have up to 50 items checked out at any given time.

Self check-out stations are located in the Main Hall and in the Youth Department. For staff assistance, please take your materials to the Registration Desk. You will need your Library card with you. If we have your email address, we will remind you when your borrowed materials are due -- three days in advance! To ensure you receive our circulation notices by email, please add westvanlibrary@westvanlibrary.ca to your list of pre-approved senders.

Loan Periods

Adult Materials Loan Period
Renewals
Books, CDs, Puzzles, Energy meters 21 days 4
Kindles and Kobos 21 days 2
New Books 14 days 1
DVDs 21 days 1
New and Holiday DVDs, Magazines 7 days 1

 

Youth Materials Loan Period
Renewals
Books, Kindles 21 days 2
CDs, Grow a Reader,Wee Musician Bags 21 days 1
DVDs, Magazines 21 days 1


Going on vacation? Ask about our holiday loans - available on all materials except New Books, DVDs, magazines and items with holds. 
 

Renewing Items

You may renew items that you have checked out up to the maximum number of renewals by logging into your account online, calling the Registration Desk at 604.925.7404 (be sure to have your Library card number ready) or in person.

This video shows you how to renew print books, DVDs and CDs through our catalogue:

 Placing Holds 

A hold places you on a waiting list for an item if it is not currently available. You may also place a hold on an item that is available, if you would like it to be put aside for you. You may place a hold online, in person, or by calling us at 604.925.7403 (be sure to have your library card number ready.) 

We will email you when your hold is available for pick-up. You have 7 days in which to pick up your requested item at the Holds Pick-up Shelf next to the Registration Desk. 

There is a $1 charge for holds that are not picked up. Please note that the .50 hold fee is suspended during renovations. 

You may view, cancel or temporarily suspend your holds by logging in to your account and viewing your Holds information.

Fees 

Adult Materials Daily Fee
Maximum Fees
Books, DVDs, CDs, Puzzles, Energy meters 35¢ $10.00
Magazines 35¢ $5.00
New Books, New DVDs, Holiday DVDs 50¢ $10.00
E-Readers (Kindles, Kobos) $1.00 $10.00
Interlibrary Loan books 35¢ $20.00

 

Youth Materials Daily Fee
Maximum Fee
Books, Magazines  no fee no fee
Kindles $1.00 $10.00
DVDs, Playaways, Grow a Reader & Wee Musician Bags 35¢ $10.00


We accept payment by cash, cheque, or credit card (VISA, MasterCard or American Express). All payments can be made in person. Payments by credit card may be made online by logging in to Your Account in the Classic Catalogue. 

Lost or non-returned items will be charged at full replacement cost plus a handling fee. A cost assessment will be made for damaged items. Please visit the Registration Desk should you have any concerns about the condition of your borrowed material.

  • Searching our catalogue

    Our collections may be searched through our Bibliocommons or Classic catalogue

    Our friendly, knowledgeable staff are happy to assist you in finding just the right resources for your need. Please contact us:

    • In Person: Consult with a staff member at the Information desk or in the Youth Department.
    • By Phone: Call the Information Department at 604.925.7403 or the Youth Department at 604.925.7408.
    • By Email: Send a message through our easy online form and you'll have a response within 24 hours or the next business day.

    West Vancouver Memorial Library's collections may be searched through our online catalogue or in the Library during open hours. Catalogue stations are located on every floor.

    Our friendly, knowledgeable staff are happy to assist you in finding just the right resources for your need and are experts in locating the best information. Please contact us:

    • In Person: Consult with a staff member at the Information desk or in the Youth Department.
    • By Phone: Call the Information desk at 604.925.7403 or the Youth Department at 604.925.7408.
    • By Email: Send a message through our easy online form and you'll have a response within 24 hours or the next business day.

    - See more at: http://westvanlibrary.ca/visit/library/how-borrow#sthash.dhsNaoeX.dpuf

    West Vancouver Memorial Library's collections may be searched through our online catalogue or in the Library during open hours. Catalogue stations are located on every floor.

    Our friendly, knowledgeable staff are happy to assist you in finding just the right resources for your need and are experts in locating the best information. Please contact us:

    • In Person: Consult with a staff member at the Information desk or in the Youth Department.
    • By Phone: Call the Information desk at 604.925.7403 or the Youth Department at 604.925.7408.
    • By Email: Send a message through our easy online form and you'll have a response within 24 hours or the next business day.

    - See more at: http://westvanlibrary.ca/visit/library/how-borrow#sthash.dhsNaoeX.dpuf

  • Collections in Other Libraries

    With a West Vancouver Memorial Library card, you may borrow physical materials from any of the 82 branches of InterLINK's member libraries.

    You may return all InterLINK materials, with the exception of Kindles, to any InterLINK library. These items will not be removed from your account until they reach the lending library but will be checked in retroactively at that time.

    When travelling within B.C., you may borrow materials from any library in the province through BC OneCard. Each library determines what kind of materials may be borrowed. At West Vancouver Memorial Library, BC OneCard patrons from other library systems may borrow materials in any format (with the exception of Kindles) to a maximum of ten items.

    Interlibrary Loans

    If you would like to see which public and academic libraries have a copy of a title you are interested in, you can search Outlook Online

    Please visit the Information Desk or call 604.925.7403 to speak with a staff member about requesting a book from another library.