If you have questions, need support, or miss your librarian, we are here for you!
604.925.7400 | info@westvanlibrary.ca | Chat
Whether you have a question, need a recommendation, or want help using your device, we are here to provide assistance. Our hours are 10 a.m. – 5:30 p.m. on Wednesdays, Fridays, and Saturdays and 10 a.m. – 7:30 p.m. on Tuesdays and Thursdays.
Check out the Readers’ Rooftop!
Formerly the rooftop parking lot, the Readers’ Rooftop is open from 10 a.m. to 5 p.m. on days the Library is open, weather permitting. We hope you’ll enjoy this space for reading and connecting (to others or to the Wi-Fi!). Please remember to practise physical distancing and only gather in groups of up to 6 people. This space is generously funded by the WVML Foundation.
What you can expect when you visit WVML
Discontinued quarantine
We are no longer quarantining materials before returning them to the shelves. This follows an announcement from the BC Centre for Disease Control (BC CDC) that says “the risk of transmission between users of borrowed items is very low.”
This way, we can get you the materials you want even faster.
Still concerned? You can always quarantine your checked out materials at home for 72 hours before enjoying them.
New hours
Our new hours are 10 a.m. – 5:30 p.m. on Wednesdays, Fridays, and Saturdays and 10 a.m. – 7:30 p.m. on Tuesdays and Thursdays. In addition, we have dedicated service hours from 9 to 10 a.m. on Wednesdays and Saturdays for the elderly and most vulnerable.
Reduced occupancy
This means you may need to wait to enter the Library or the Youth Department until we can accommodate you. Due to reduced occupancy, there will be no study spaces, meeting rooms, or public seating available in the Library. At this time, all of our Library events and programs are virtual.
Public computers & technology
We have a limited number of public computers available for drop-in use. For computer and device help, you can continue to contact us on LibraryConnect—our tech staff are happy to help.
Enhanced safety measures
You’ll see lineups, signage, and physical distancing markers throughout the Library. Service desks will be outfitted with plexiglass barriers to keep staff and patrons safe. Our maintenance staff will be sanitizing high-touch surfaces approximately every two hours.
What you can do to help keep the Library safe:
Don’t visit the Library if you are sick or required to self-isolate.
If you have symptoms like headache, fever, cough, or difficulty breathing, please stay home and wait until you’re symptom-free to visit the Library. Don’t visit the Library if you have returned from travel outside of Canada in the past 14 days or may have been exposed to COVID-19. Learn more.
Please wear a mask and keep 2m apart at all times.
Remember to practise physical distancing and cover your coughs and sneezes with a tissue or your elbow while using the Library. Don’t forget to frequently wash/sanitize your hands.
COVID-19: Resources to Answer Your Questions and Help You Cope
our most popular online collections
Upcoming Virtual Events
We are offering some of our most popular programs for all ages online using Zoom! Need help accessing them? Check out this help sheet or contact us.