COVID-19: Personal Finance

Information on loans; mortgage and income tax deferrals, and other emergency benefits and programs.

On the Web

BC Hydro COVID-19 Relief Fund for Residential Customers

Information for BC Hydro residential customers about a bill credit program for those who have lost employment or have become unable to work due to COVID-19.

BC's Financial Supports in Response to COVID-19

Information on the B.C. Emergency Benefit for Workers, Climate Action Tax Credit, the temporary rental supplement, BC Student Loan freeze, BC Hydro and ICBC payment deferral and tax relief for businesses.

Canadian Bankers Association: COVID-19 Financial Support Programs

The Canadian Bankers Association (representing 60 banks operating in Canada) lists programs  launched by banks in Canada in response to the urgent challenge of the COVID-19 outbreak. Programs for individuals include reducing credit card interest rates, deferring payments and instituting low minimum payments on credit cards. 

The CBA also lists programs for small businesses such as deferral of payment on small business credit cards and credit lines and payment deferral on the principal of a small business loan.

Local credit unions are also offering programs such as Vancity's 0% interest and payment deferrals for up to six months to eligible cardholders who are impacted by COVID-19, Coast Capital's credit card payment deferrals and Blue Shore Financial's client financial relief program.

Courthouse Libraries BC COVID-19 Information for British Columbians

Prepared by Courthouse Libraries BC, this wiki is a directory of online resources dealing with the ways COVID-19 health directives are affecting people’s lives, including information on employment, housing, family law, debt, legal assistance and courts and tribunals.

Fortis BC Billing Support for Customers Affected by COVID-19

Fortis BC customer service representatives are available to help residential customers facing financial difficulty for any reason. Let Fortis BC know about your concerns and they will tailor a flexible payment solution that will fit your needs.

If your business has been impacted by COVID-19, your key account manager is available to help. They can speak to you about your account and discuss payment arrangements

Government of Canada's COVID-19 Economic Response Plan

Links to federal programs for families, people facing unemployment, people who are sick, quarantined, or in directed self-isolation, people who are unable to work, seniors, students, youth and businesses.

ICBC Payment Plan Deferral Request

ICBC currently allows one monthly deferral request per policy term. Change the date of an upcoming monthly payment online.

Managing Financial Health in Challenging Times

Online resources to help navigate through a financial emergency from the Government of Canada.