Welcome to West Vancouver! Here are some resources that can help you get settled in your new community, prepare for citizenship and more. If you are looking for information on learning English, please visit out Language Learning topic page.

On the Shelf

Citizenship -- Canada

Guides to becoming a Canadian citizen.

Immigrants -- Canada

What it means to be a newcomer.

On the Web

Affiliation of Multicultural Societies and Services Agencies of BC

AMSSA is a province wide association representing 70+ agencies serving new immigrants. Resources include a guide to health programs and resources that provide services in one or more languages other than English.

B.C. Newcomers’ Guide

The Newcomers' Guide tells you how to get a Social Insurance Number (SIN), register for the Medical Services Plan (MSP), open a bank account, get a driver's license, find housing, look for a job and much more!

Career Paths for Skilled Immigrants

Career Paths for Skilled Immigrants provides occupation-specific resources and support to help immigrant job seekers move into careers that match their qualifications. Career Paths is a free service offered under the WelcomeBC umbrella, funded by the Government of Canada and the Province of British Columbia. Check the site to see if you are eligible, or click here for a list of service providers. 

Discover Canada: The Rights and Responsibilities of Citizenship

This is the only official study guide for the Canadian citizenship test.

Discover Canada Study Guide [pdf] 

How much do you know about your Government? Answers compiled by West Vancouver Memorial Library (based on West Vancouver residence) to the questions on pages 34-35.

Other Study Questions Answers compiled by West Vancouver Memorial Library to the questions on page 53.

Click on the link below to go to the Government of Canada page where you can also read the study guide online, listen to notable Canadians read it, download it as an ebook, or order a copy.

Government of Canada – Refugees and Asylum

The Government of Canada has pledged to work with Canadians, including private sponsors, non-governmental organizations, and provincial, territorial and municipal governments to welcome 25,000 Syrian refugees. The official Refugees and Asylum page is a portal of information for both refugees and those looking to help out, with everything from information on applying for refugee status to helping welcome Syrian refugees through donations, sponsoring and volunteering. Read their Syrian Refugee Population Profile.

ISS - Immigration Services Society of BC

This non-profit organization has been offering support and settlement services to immigrants and refugees in BC since 1972. Their website is a key starting point for finding information both for immigrants and refugees.

Mosaic - Refugee Programs & Services

Maintained by Mosaic, this is a searchable database of free programs and services to help refugees and their families settle in their new homes and communities . Search by topic (children, seniors, etc.), date, location, or agency.


Muslim Food Bank

A community based charitable organization in Surrey, BC that primarily serves refugees and new immigrant families, helping them integrate and settle into their new lives. Provides food assistance and advocates self-reliance through its Food Bank and the ASPIRE Community Services program. 

NewToBC - The Library Link for Newcomers

Newcomers should visit this site to learn more about the services and programs public libraries offer recent immigrants.

North Shore Immigrant Inclusion Partnership

A coalition of community agencies and institutions focused on improving the settlement outcomes of new immigrants.

Practice Citizenship Test - Richmond Public Library

Richmond Public Library has created a practice test consisting of over 100 multiple choice questions (with answers) derived from the book Discover Canada, on which the test is based. 

Refugee Health - Vancouver

Provides resources and information about mental health to clinicians and support workers providing care to refugees. 

Skilled Immigrant InfoCentre

New to Canada? Find out how to get accredited in your field. Check out the Employment Guides for detailed information by occupation. 

The Skilled Immigrant InfoCentre is an online and in-person centre that helps immigrants to find the information they need to explore careers and begin their job search. All of the InfoCentre’s services and resources are no cost and offered by the staff at Vancouver Public Library (VPL).

West Vancouver Newcomers Club

The West Vancouver Newcomers' Club is an organization women of all ages and from all walks of life who have moved to West Vancouver within the last two years.